Privacy Policy

Overview

Code Your Beemer (Kenya) ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or purchase from us. By using our services, you agree to the collection and use of information as described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

What Personal Information We Collect

We collect personal information that you provide directly to us, including:

• Contact details including your name, phone number, and email address
• Order information including the items you inquire about or purchase
• Communications you send us via WhatsApp, email, or our website contact form
• Any additional information you choose to provide when contacting us

We also automatically collect certain information when you visit our website:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our site
• Referring URLs

How We Use Your Personal Information

We use the information we collect to:

• Process and fulfil your orders and product inquiries
• Communicate with you about your order, installation appointments, or support requests
• Send you updates, promotions, and relevant product information (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations under Kenyan law
• Detect and prevent fraudulent or illegal activity

Cookies

Our website uses cookies to provide a better browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of our website may not function correctly without them.

How We Share Your Personal Information

We do not sell your personal information. We may share it with:

• Service providers who assist us in operating our website and processing orders
• Payment processors when handling transactions
• Law enforcement or regulatory authorities where required by Kenyan law

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Data Security and Retention

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure. We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by Kenyan law.

Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Contact

For any privacy-related questions or requests, please contact us: